valyoumarket.com offers dual support options, either via telephone or through a remote control session over the Internet. You have the choice to follow verbal instructions from our technical support officer via phone, or you can grant us permission to connect to your computer and perform tasks in your presence. Please be aware that we will only initiate a remote session with your explicit consent, and we cannot access your computer without your permission.
During the remote session, valyoumarket.com will make every effort to diagnose and address your computer issues or provide guidance on the necessary steps for resolution. Throughout the session, we will educate you about the actions being taken and confirm the resolution upon its completion. It is important to note that valyoumarket.com cannot be held responsible for any data loss that may occur during the process.
While your computer is under warranty with valyoumarket.com, it is advisable not to perform significant troubleshooting or make changes to your computer without notifying us. We will not assume responsibility for any problems that may arise if you make alterations, installations, updates, etc., without informing valyoumarket.com.